We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Firefox has deleted my bookmarks, and the restore procedure doesn't work, nor does trying to overwrite the ones on my PC from Sync.

  • 2 відповіді
  • 5 мають цю проблему
  • 1 перегляд
  • Остання відповідь від mganoe

more options

The bookmarks appear to have disappeared as I was creating a bookmark.

I tried restoring from every restore point listed in "Import and Restore", and they all appear to be empty.

The bookmarks appear to have disappeared as I was creating a bookmark. I tried restoring from every restore point listed in "Import and Restore", and they all appear to be empty.

Усі відповіді (2)

more options

Did you check the file size of the JSON backups in the bookmarkbackups folder to see if any is large enough to contain the bookmarks?

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox Profile Folder.

more options

All of my bookmarks files (.json) are 1kb, including all restore points going back to November 2012 in the bookmarkbackups folder.

I ran the Places Maintenance add-on and it didn't flag anything, though it appeared to compact the places.sqlite file by 50%. Its size is now 10mb. That file is not set to read-only.