Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Firefox won't open pdf files; uninstalled and reinstalled Firefoxes, updated all extensions,etc. still getting error messages.

  • 2 відповіді
  • 47 мають цю проблему
  • 5 переглядів
  • Остання відповідь від pwhellum

more options

When I attempt to load a .pdf file, a window pops up reading "There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (4:4)" I have tried rebooting the computer, uninstalling and reinstalling Firefox, making sure all plug-ins are updated (they are), disabling every other plug in to see if it was interfering (they weren't -- still got same message), and reinstalling adobe reader (and flash, just for good measure).

When I attempt to load a .pdf file, a window pops up reading "There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (4:4)" I have tried rebooting the computer, uninstalling and reinstalling Firefox, making sure all plug-ins are updated (they are), disabling every other plug in to see if it was interfering (they weren't -- still got same message), and reinstalling adobe reader (and flash, just for good measure).

Усі відповіді (2)

more options

Did you try to disable hardware acceleration in Firefox?

Did you try a new profile without modifications?

more options

Apologies if this has been effectively replied to>

I had a problem with PDF files - when clicked they were being automatically saved and not opened within firefox. I went to Tools | Options | Applications and found that under the entry for PDFs the action was to 'save them'.

From the drop-down select box (under Action) I simply chose 'open with Adobe Acrobat' - and that solved the problem.

Peter