Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Can't update Firefox 11 or Thunderbird 11 on OSX 10.7.3

  • 3 відповіді
  • 6 мають цю проблему
  • 1 перегляд
  • Остання відповідь від cor-el

more options

Every time the updater window pops update, it eventually hangs and no update occurs. I have tried opening the updater window myself by 'checking for updates' myself but this also does not work.

I have also downloaded a copy of the newest version of each software and tried to manually install the newest version. This also does not work, and I receive a message that some files are locked. I have examined the permissions, and as administrator I do have read write permission.

Every time the updater window pops update, it eventually hangs and no update occurs. I have tried opening the updater window myself by 'checking for updates' myself but this also does not work. I have also downloaded a copy of the newest version of each software and tried to manually install the newest version. This also does not work, and I receive a message that some files are locked. I have examined the permissions, and as administrator I do have read write permission.

Усі відповіді (3)

more options

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.

more options

I was worried that some of my data was stored there. I feel almost silly how simple the solution was, thanks!