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Firefox infected with virus (searchq)

  • 2 відповіді
  • 2 мають цю проблему
  • 2 перегляди
  • Остання відповідь від jbriggs

jbriggs
jbriggs
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My browser (firefox) has been infected with a virus searchq through jzip and I seem to have successfully removed it from my files etc but it has attached itself to my homepage and into mozilla files but not allowing me to remove it and can not default back to google - my IE browser and chrome have no problems but I prefer firefox so I uninstalled all firefox files from my program files and control panel and tried to reinstall but searchq is still there. Can I remove firefox completely to start again? Ive tried to google this but there seems to be a consensus on forums that you can not remove it permanently. There seems no other way of getting searchq off my pc if this is the case.

My browser (firefox) has been infected with a virus searchq through jzip and I seem to have successfully removed it from my files etc but it has attached itself to my homepage and into mozilla files but not allowing me to remove it and can not default back to google - my IE browser and chrome have no problems but I prefer firefox so I uninstalled all firefox files from my program files and control panel and tried to reinstall but searchq is still there. Can I remove firefox completely to start again? Ive tried to google this but there seems to be a consensus on forums that you can not remove it permanently. There seems no other way of getting searchq off my pc if this is the case.

Обране рішення

Yep, simply follow EVERY step at This link.

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Усі відповіді (2)

Tom Farrow
Tom Farrow
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Вибране рішення

Yep, simply follow EVERY step at This link.

jbriggs
jbriggs Власник питання
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Thanks - I finally found a thread that sorted it out (been at it for over a week) it was under TOOLS>OPTIONS>GENERAL show my homepage and I can restore to default. I had tried to change it under control panel and remove all files, remove all addons under extensions....Cant find the thread link now on here but it was on this forum. Many thanks