Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

FF will not update to 6.0 from 5.0.1.

  • 3 відповіді
  • 4 мають цю проблему
  • 1 перегляд
  • Остання відповідь від ribroast

more options

FF keeps telling me that 6.0 is available...then goes to download ...says it is installing ....then goes to ......we strongly suggest that you install this update....and around and around it goes....never up dates.?

FF keeps telling me that 6.0 is available...then goes to download ...says it is installing ....then goes to ......we strongly suggest that you install this update....and around and around it goes....never up dates.?

Усі відповіді (3)

more options

You could try taking a look at [article] to see if it helps.

Are there any kind of restrictions in place on your computer? (Sometimes employee computers have locks on them that make them unable them to instal anything)

NOTE: This may sound silly, but are you sure that you are not pressing a 'Back' or 'Cancel' button by mistake?

If this was the answer you were looking for, please click 'Solved' -- Thanks

Змінено strongwind

more options

Thanks Strongwind but updates have never been a problem...till this one...my own PC...no restrictions that I know of and all i press is next or update or download....just downloads then says installing ..then goes to strongly suggest... then tries to download and stays continuously blue line going from LtoR. I can not give picture of what is not going on as the box minimises as soon as I try. but thanks for trying... any more suggestions welcome.

more options

I have managed to solve this problem by Downloading direct from FF web downloads. Still the 6.0 opens two of the same page but it is working smoothly now at least.