Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Update message offers to download 3.6.16 as a security and stability update for 3.6.13, but will not download on Mac OS 10.4.11

  • 4 відповіді
  • 6 мають цю проблему
  • 1 перегляд
  • Остання відповідь від [email protected]

more options

The first time I received the update message, I clicked on "Update Firefox," it spent awhile downloading, then presented an error message stating that I didn't have "enough privileges" for the update. Since I keep getting the same update message several times a day (extremely annoying), I tried updating two more times (most of the time I just close the update message). Both times it just kept downloading and downloading, and hadn't finished by the time I shut down for the day. If I am not allowed to update, I do wish that the update messages would STOP! I have 3.6.13 and will be replacing this computer soon, so I would rather just leave things as they are and not keep getting pestered to do something that can't be done.

The first time I received the update message, I clicked on "Update Firefox," it spent awhile downloading, then presented an error message stating that I didn't have "enough privileges" for the update. Since I keep getting the same update message several times a day (extremely annoying), I tried updating two more times (most of the time I just close the update message). Both times it just kept downloading and downloading, and hadn't finished by the time I shut down for the day. If I am not allowed to update, I do wish that the update messages would STOP! I have 3.6.13 and will be replacing this computer soon, so I would rather just leave things as they are and not keep getting pestered to do something that can't be done.

Усі відповіді (4)

more options

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

more options

Using your link, I downloaded the new version. When I dragged the Firefox icon into the applications folder, it asked if I wanted the new version to replace the existing one, and I said yes. I was then told that it couldn't be done because I had insufficient privileges for some items. Is the reason for this that I didn't trash the old version BEFORE dragging the new one into the applications folder (under the assumption that "replace" meant that the old version was trashed as the new one was installed)? If not, it appears that I am back to the same problem I've had before. Since I'll be replacing this computer soon, it seems too troublesome to bother with this update. I'd just like the update reminders to go away!

more options

If you can't replace the current Firefox application with the update then you have two choices:

  1. repairing the permissions, so you can replace the files.
  2. trash the current Firefox application, so you do not have that permission issue.

The latter is usually easier to do and a much quicker solution.

more options

Thank you for your suggestions, but I give up. I trashed all the versions that were in Applications, including the one I've been using, but still got the same message as before. I ended up rescuing my old Firefox from the trash. So I've spent more than enough time on this, and I guess I'll just have to endure the repeated update reminders until I get a new computer. Sigh.