Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Delayed and/or missing email

  • 1 відповідь
  • 0 мають цю проблему
  • 1 перегляд
  • Остання відповідь від ccdman11

more options

I have had several bouts of delayed or missing email. Below I document one of the most extreme delays, 18 days to get an email (don't tell USPS, they will get ideas).

My question is: How can I stop this?

thanks for your help

First a screen shot of part of my inbox on June 5...so I cant see have to paste an image, sigh.

--Imagine and image of inbox here showing two emails sent on May 17 received on June5th---

Second the the first part of the details of the two emails I received today, June 5th, sent on May17.

first email from Sherman Williams:

From - Mon Jun 5 11:24:16 2023 X-Account-Key: account5 X-UIDL: 342077 X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Received: from CO6PR14MB4435.namprd14.prod.outlook.com (2603:10b6:5:352::12)

by IA0PR14MB6234.namprd14.prod.outlook.com with HTTPS; Wed, 17 May 2023
15:10:31 +0000

Received: from GV3P280CA0078.SWEP280.PROD.OUTLOOK.COM (2603:10a6:150:a::26) by

CO6PR14MB4435.namprd14.prod.outlook.com (2603:10b6:5:352::12) with Microsoft
SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id
15.20.6411.17; Wed, 17 May 2023 15:10:29 +0000

Received: from HE1EUR04FT025.eop-eur04.prod.protection.outlook.com

(2603:10a6:150:a:cafe::8f) by GV3P280CA0078.outlook.office365.com
(2603:10a6:150:a::26) with Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.6411.18 via Frontend
Transport; Wed, 17 May 2023 15:10:27 +0000

Authentication-Results: spf=pass (sender IP is 135.84.218.45)

smtp.mailfrom=em.sherwin-williams.com; dkim=pass (signature was verified)
header.d=em.sherwin-williams.com;dmarc=pass action=none
header.from=em.sherwin-williams.com;compauth=pass reason=100

Received-SPF: Pass (protection.outlook.com: domain of em.sherwin-williams.com

designates 135.84.218.45 as permitted sender)

Second email, from Thermo works:

From - Mon Jun 5 11:24:15 2023 X-Account-Key: account5 X-UIDL: 342074 X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Received: from SA3PR14MB7122.namprd14.prod.outlook.com (2603:10b6:806:2f2::6)

by IA0PR14MB6234.namprd14.prod.outlook.com with HTTPS; Wed, 17 May 2023
15:06:14 +0000

Received: from BN8PR15CA0002.namprd15.prod.outlook.com (2603:10b6:408:c0::15)

by SA3PR14MB7122.namprd14.prod.outlook.com (2603:10b6:806:2f2::6) with
Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.6387.27; Wed, 17 May
2023 15:06:12 +0000

Received: from BN8NAM04FT011.eop-NAM04.prod.protection.outlook.com

(2603:10b6:408:c0:cafe::99) by BN8PR15CA0002.outlook.office365.com
(2603:10b6:408:c0::15) with Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.6411.18 via Frontend
Transport; Wed, 17 May 2023 15:06:12 +0000

Authentication-Results: spf=pass (sender IP is 142.0.86.102)

smtp.mailfrom=bounce.thermoworks.com; dkim=pass (signature was verified)
header.d=thermoworks.com;dmarc=bestguesspass action=none
header.from=thermoworks.com;compauth=pass reason=109

Received-SPF: Pass (protection.outlook.com: domain of bounce.thermoworks.com

...again thanks for you help

I have had several bouts of delayed or missing email. Below I document one of the most extreme delays, 18 days to get an email (don't tell USPS, they will get ideas). My question is: How can I stop this? thanks for your help First a screen shot of part of my inbox on June 5...so I cant see have to paste an image, sigh. --Imagine and image of inbox here showing two emails sent on May 17 received on June5th--- Second the the first part of the details of the two emails I received today, June 5th, sent on May17. first email from Sherman Williams: From - Mon Jun 5 11:24:16 2023 X-Account-Key: account5 X-UIDL: 342077 X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Received: from CO6PR14MB4435.namprd14.prod.outlook.com (2603:10b6:5:352::12) by IA0PR14MB6234.namprd14.prod.outlook.com with HTTPS; Wed, 17 May 2023 15:10:31 +0000 Received: from GV3P280CA0078.SWEP280.PROD.OUTLOOK.COM (2603:10a6:150:a::26) by CO6PR14MB4435.namprd14.prod.outlook.com (2603:10b6:5:352::12) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.6411.17; Wed, 17 May 2023 15:10:29 +0000 Received: from HE1EUR04FT025.eop-eur04.prod.protection.outlook.com (2603:10a6:150:a:cafe::8f) by GV3P280CA0078.outlook.office365.com (2603:10a6:150:a::26) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.6411.18 via Frontend Transport; Wed, 17 May 2023 15:10:27 +0000 Authentication-Results: spf=pass (sender IP is 135.84.218.45) smtp.mailfrom=em.sherwin-williams.com; dkim=pass (signature was verified) header.d=em.sherwin-williams.com;dmarc=pass action=none header.from=em.sherwin-williams.com;compauth=pass reason=100 Received-SPF: Pass (protection.outlook.com: domain of em.sherwin-williams.com designates 135.84.218.45 as permitted sender) Second email, from Thermo works: From - Mon Jun 5 11:24:15 2023 X-Account-Key: account5 X-UIDL: 342074 X-Mozilla-Status: 0001 X-Mozilla-Status2: 00000000 X-Mozilla-Keys: Received: from SA3PR14MB7122.namprd14.prod.outlook.com (2603:10b6:806:2f2::6) by IA0PR14MB6234.namprd14.prod.outlook.com with HTTPS; Wed, 17 May 2023 15:06:14 +0000 Received: from BN8PR15CA0002.namprd15.prod.outlook.com (2603:10b6:408:c0::15) by SA3PR14MB7122.namprd14.prod.outlook.com (2603:10b6:806:2f2::6) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.6387.27; Wed, 17 May 2023 15:06:12 +0000 Received: from BN8NAM04FT011.eop-NAM04.prod.protection.outlook.com (2603:10b6:408:c0:cafe::99) by BN8PR15CA0002.outlook.office365.com (2603:10b6:408:c0::15) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.6411.18 via Frontend Transport; Wed, 17 May 2023 15:06:12 +0000 Authentication-Results: spf=pass (sender IP is 142.0.86.102) smtp.mailfrom=bounce.thermoworks.com; dkim=pass (signature was verified) header.d=thermoworks.com;dmarc=bestguesspass action=none header.from=thermoworks.com;compauth=pass reason=109 Received-SPF: Pass (protection.outlook.com: domain of bounce.thermoworks.com ...again thanks for you help

Усі відповіді (1)

more options

Just saw how to include and image so here is the inbox. Don't think it adds much to the source listings for the emails in question but just in case.