Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

WTF??!!! Firefox downloaded bugs during updates & patches!

  • 2 відповіді
  • 1 має цю проблему
  • 11 переглядів
  • Остання відповідь від FredMcD

more options

Norton just told me that Firefox downloader downloaded bugs in both their updates and patches! My computer HAD started having problems a few days ago that I noticed (hanging up on the lock screen, not letting me sign in). Then Norton found the bugs. Said they were new but high risk. What's going on???

Filename: firefox-patch(1).js Threat name: JS.DownloaderFull Path: C:\Users\silve\Downloads\firefox-patch(1).js

____________________________

____________________________


On computers as of  9/17/2020 at 6:43:37 PM

Last Used  9/17/2020 at 6:46:43 PM

Startup Item  No

Launched  No

Threat type: Virus. Programs that infect other programs, files, or areas of a computer by inserting themselves or attaching themselves to that medium.


____________________________


firefox-patch(1).js Threat name: JS.Downloader Locate


Very Few Users Fewer than 5 users in the Norton Community have used this file.

Very New This file was released less than 1 week  ago.

High This file risk is high. See below...

Source: External Media

Source File: firefox-patch(1).js

____________________________

File Actions

Infected file: C:\Users\silve\Downloads\ firefox-patch(1).js Removed Infected file: C:\Users\silve\Downloads\ firefox-patch(2).js Removed Infected file: C:\Users\silve\Downloads\ firefox-patch(3).js Removed Infected file: C:\Users\silve\Downloads\ firefox-patch(4).js Removed Infected file: C:\Users\silve\Downloads\ firefox-patch(5).js Removed Infected file: C:\Users\silve\Downloads\ firefox-update(1).js Removed Infected file: C:\Users\silve\Downloads\ firefox-update(10).js Removed ____________________________


File Thumbprint - SHA: 441e242b5490e4ba000dfae54a4ff8b99b1e9794005225cfbc93166640782ff1 File Thumbprint - MD5: ff8fce625c31db9aad6f59b962ee38e8

Norton just told me that Firefox downloader downloaded bugs in both their updates and patches! My computer HAD started having problems a few days ago that I noticed (hanging up on the lock screen, not letting me sign in). Then Norton found the bugs. Said they were new but high risk. What's going on??? Filename: firefox-patch(1).js Threat name: JS.DownloaderFull Path: C:\Users\silve\Downloads\firefox-patch(1).js ____________________________ ____________________________ On computers as of  9/17/2020 at 6:43:37 PM Last Used  9/17/2020 at 6:46:43 PM Startup Item  No Launched  No Threat type: Virus. Programs that infect other programs, files, or areas of a computer by inserting themselves or attaching themselves to that medium. ____________________________ firefox-patch(1).js Threat name: JS.Downloader Locate Very Few Users Fewer than 5 users in the Norton Community have used this file. Very New This file was released less than 1 week  ago. High This file risk is high. See below... Source: External Media Source File: firefox-patch(1).js ____________________________ File Actions Infected file: C:\Users\silve\Downloads\ firefox-patch(1).js Removed Infected file: C:\Users\silve\Downloads\ firefox-patch(2).js Removed Infected file: C:\Users\silve\Downloads\ firefox-patch(3).js Removed Infected file: C:\Users\silve\Downloads\ firefox-patch(4).js Removed Infected file: C:\Users\silve\Downloads\ firefox-patch(5).js Removed Infected file: C:\Users\silve\Downloads\ firefox-update(1).js Removed Infected file: C:\Users\silve\Downloads\ firefox-update(10).js Removed ____________________________ File Thumbprint - SHA: 441e242b5490e4ba000dfae54a4ff8b99b1e9794005225cfbc93166640782ff1 File Thumbprint - MD5: ff8fce625c31db9aad6f59b962ee38e8

Усі відповіді (2)

more options

Those don't appear to be files that came from Firefox. They are likely files that some other program or perhaps an illegitimate website downloaded onto your computer, hoping that you would open them thinking they are real. Unfortunately, it's not uncommon for bad people to try and trick people like yourself using this type of tactic.

Fortunately, it sounds like Norton is removing the files for you, which is good. However, you'll want to find out what's causing those files to appear and you'll want to fix that problem. If you run a full scan using Norton, it should be able to track down the issue for you and remove it.

If Norton isn't able to find the issue, you can try these free programs to scan for malware, which work with your existing antivirus software:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

If the scan doesn't find anything, the issue could also be caused by a website that you are visiting. Most of the time it's users that have told Firefox to save files to a certain folder without asking that will have the issue, since there will be no confirmation window that appears when a website triggers a file download. You could try changing to the Always ask you where to save files option in the Firefox options menu for a while to see if any websites are triggering downloads that you didn't notice.

Hope this helps.

more options

You have the latest Firefox. There should not be any updates.