Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Edit Office documents via Office Online server problem after latest update.

  • 2 відповіді
  • 1 має цю проблему
  • 4 перегляди
  • Остання відповідь від FeytensJ

FeytensJ
FeytensJ
more options

Hi,

At our university, a lot of user are using Firefox to edit Office documents via our on premise Office Online Server. Our Office Online server is always at the latest release/update. https://docs.microsoft.com/en-us/officeonlineserver/office-online-server-release-schedule (There is no problem with Office online in Office 365)

Recently the users complaining that they cannot add text to an office document. No problem with other browsers. Problem: While you start typing, you see the text on the screen, but when you hit enter or select another position in the document, the new added text disappears. FireFox is now running at version 66.0.5 (64 bit)

Is this a bug in the latest release?

Kind regards,

Johan

Hi, At our university, a lot of user are using Firefox to edit Office documents via our on premise Office Online Server. Our Office Online server is always at the latest release/update. https://docs.microsoft.com/en-us/officeonlineserver/office-online-server-release-schedule (There is no problem with Office online in Office 365) Recently the users complaining that they cannot add text to an office document. No problem with other browsers. Problem: While you start typing, you see the text on the screen, but when you hit enter or select another position in the document, the new added text disappears. FireFox is now running at version 66.0.5 (64 bit) Is this a bug in the latest release? Kind regards, Johan
Прикріплені знімки екрана

Усі відповіді (2)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Hi, it is a known bug.

You can fix it by yourself by entering about:config and setting dom.keyboardevent.keypress.hack.use_legacy_keycode_and_charcode = "*.gov.online.office365.us,*.officeapps-df.live.com.,*.officeapps.live.com,*.online.office.de,*.partner.officewebapps.cn,mail.notes.na.collabserv.com"

Plus add there your server URL.

See also: https://techdows.com/2019/03/mozilla-pulls-firefox-66-update-due-to-powerpoint-issue.html https://www.ghacks.net/2019/03/22/firefox-66-has-powerpoint-and-word-bugs-fix-available/ https://bugzilla.mozilla.org/show_bug.cgi?id=1536453#c42

Змінено TyDraniu

FeytensJ
FeytensJ Власник питання
more options

Thank you for this quick fix.

Only this is not scalable, because we have more than 10 thousand employees who are not all in the local domain and therefore it is not possible to resolve this problem remotely.

I hope that they find a permanent fix very soon.

Kind regards,

Johan