Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Script: chrome://global/content/bindings/browser.xml:348 seems to appear right before I get spam deliveries inside my gmail account which is under Firefox..

more options

The problem seems to always precede the delivery of spam messages into my gmail account....I DO NOT use chrome nor do I ever check my google accounts via the web. I use Thunderbird as my mail client and I have several email accounts set up none seem to have the spam problems that the gmail account has. All the accounts are setup as IMAP. My home page on Firefox is google.com but I have all the options OFF...I always use private browsing and I do NOT use Firefox to save any settings. Cookies, logins, passwords, search results. The script error seems to happen when I have the Thunderbird mail client minimized and Firefox open and surfing the web....I have not been able to determine if it's Thunderbird or Firefox that's causing the script error, but the spam deliveries are pretty consistent once the error is shown....I usually just stop the script and functionality returns to normal...During this whole error time the browser and mail client are non-responsive...I get the warning window after a couple of minutes...I click stop the script and functionality returns....happened during the entry of this post... The script error seems to vary in exact detail but the behaviors surrounding are the same regardless of the exact error...I will grab screen shots from now on... thank you

The problem seems to always precede the delivery of spam messages into my gmail account....I DO NOT use chrome nor do I ever check my google accounts via the web. I use Thunderbird as my mail client and I have several email accounts set up none seem to have the spam problems that the gmail account has. All the accounts are setup as IMAP. My home page on Firefox is google.com but I have all the options OFF...I always use private browsing and I do NOT use Firefox to save any settings. Cookies, logins, passwords, search results. The script error seems to happen when I have the Thunderbird mail client minimized and Firefox open and surfing the web....I have not been able to determine if it's Thunderbird or Firefox that's causing the script error, but the spam deliveries are pretty consistent once the error is shown....I usually just stop the script and functionality returns to normal...During this whole error time the browser and mail client are non-responsive...I get the warning window after a couple of minutes...I click stop the script and functionality returns....happened during the entry of this post... The script error seems to vary in exact detail but the behaviors surrounding are the same regardless of the exact error...I will grab screen shots from now on... thank you

Усі відповіді (5)

more options

Hi enote, where do you see the script error, for example, Firefox's Web Console or Browser Console?

(chrome:// is the protocol for certain built-in pages and script, not related to products of a different company.)

Could you test in Firefox's Safe Mode? In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, userChrome.css/userContent.css, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is not running: Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.)

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" Help button > Restart with Add-ons Disabled
  • (menu bar) Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?

more options

Thanks for the prompt reply...I've started Firefox in safe mode and so far so good. However the errors are unpredictable...sometimes I go hours without one and other times it's just a matter of minutes..I've included several screen shots from a couple of days ago. I also included the error log from Thunderbird....it seems to be part of the problem..I usually get the error right before or as my gmail account is filled with spam folder contents...I usually just delete the contents but the 2 behaviors seem to be linked. Thanks again for the prompt reply and suggestions.....Firefox in Safe Mode still doing good....hard to fix problems that can not be replicated consistently.

more options

The chrome://messenger/content/folderDisplay.js dialog in the second screenshot looks to be from Thunderbird because Firefox doesn't have that component.

The other one, I'm not sure, but I thought that style of error dialog went away in Firefox 57, so ???

more options

Thanks again for the quick reply....I'm using v65 32 bit...However since I've been using Safe Mode haven't had any script errors...I'm on a windows 7 machine wonder if that's a problem...any thoughts on the Thunderbird issues...Thanks

more options

enote said

I'm using v65 32 bit...However since I've been using Safe Mode haven't had any script errors.

That's good to know. Perhaps one of your extensions is triggering it in some way.

You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions.

Then cast a critical eye over the list on the right side. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything suspicious or that you just do not remember installing or why? If in doubt, disable (or remove). Actually, in Safe Mode, they are all disabled automatically, but you might be able to disable them so they don't run when you restart in regular mode.

I'm on a windows 7 machine wonder if that's a problem.

I think that is fine. Many people are using Firefox on Windows 7.

any thoughts on the Thunderbird issues

What is happening in Thunderbird at this point?