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Videos won't play even in safe mode or with hardware acceleration turned off

  • 3 відповіді
  • 1 має цю проблему
  • 1 перегляд
  • Остання відповідь від cor-el

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Trying to switch from chrome to Firefox (61.0 64-bit) but it will not start/play short videos (eg gifv, html5, flash, etc.). No addons are installed; Disabling hardware acceleration has no effect; safe mode will also not play videos; and Firefox behaves the same way on 2 different computers (ubuntu & fedora and chrome works fine on both machines). any ideas?

Trying to switch from chrome to Firefox (61.0 64-bit) but it will not start/play short videos (eg gifv, html5, flash, etc.). No addons are installed; Disabling hardware acceleration has no effect; safe mode will also not play videos; and Firefox behaves the same way on 2 different computers (ubuntu & fedora and chrome works fine on both machines). any ideas?

Змінено dcazdavi2

Усі відповіді (3)

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https://support.google.com/youtube/topic/3014746

   Troubleshoot video streaming issues    
     If you have many browser tabs open, try to close most of them except the one you’re using for YouTube.

A: No other tabs open

     Restart your browser.

A: No effect

     Restart your router.

A: No effect

     Restart your computer.

A: No effect

     Update your browser to the latest version.

A: No newer versions available

     Use Chrome.

A: Everything works fine in Chrome

   Troubleshoot YouTube error messages

A: No problems watching youtube videos

   Video not available in my country

A: Not applicable; only youtube videos play

   Google Video Quality Report

A: Not applicable; the same non-playing videos work in chrome

   Can’t see private videos

A: Not applicable; not even video ads will pay

   YouTube videos missing quality options on this browser

A: Not applicable; there seem to be no problems with YouTube videos

   Volume button is disabled on YouTube

A: See above

   Clear cache & cookies

A: No Impact

   Wrong video title, description, or thumbnail on Facebook

A: Not applicable; same videos play in chrome

   Send YouTube debug information

A: Not applicable, youtube videos play

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues You may need to install the required PulseAudio software A: PulseAudio re-installed; no effect HTML5 audio and video Plugins

   Install missing plugins

A: Plugins are not missing and reinstall has to effect

   Enable or activate plugins

A: Plugins are active and disactiving and reactivating has no effect

   Update your plugins

A: There are no newer updates

   Allow Plugin Container in your Internet security program

A: Not applicable; no containers in use Other solutions

   Clear the cache

A: No effect

   Disable interfering extensions or ad-blocking software

A: Adblocking software not installed; no extensions installed

   Check some Firefox settings

A: Permissions enabled; no effect

   Remove specific entries in the hosts file (advanced users)

A: Not applicable

https://support.mozilla.org/en-US/kb/html5-audio-and-video-firefox A: Irrelevant; I can see the audio and video controls but clicking and keyboard controls will not start video playback

https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows A: Ignored; this is on Linux, not windows

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Did you check the Web Console for error messages?

Do you have the latest FFmpeg packages installed?