Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Mailbox folders have disappeared

  • 2 відповіді
  • 2 мають цю проблему
  • 4 перегляди
  • Остання відповідь від jdmac1

more options

Have been using Thunderbird for years with several IMAP servers and have created many folders in Thunderbird to organize received mail. Suddenly all the folders disappeared - including 'sent' folder. They are all still there on the server, and are all subscribed. Tried various solutions in Thunderbird (e.g. unchecking 'subscribed folders only,' etc.) but no improvement. Only my inbox appears, and of course none of my filters work because - Thunderbird tells me - there is no such folder.

Have been using Thunderbird for years with several IMAP servers and have created many folders in Thunderbird to organize received mail. Suddenly all the folders disappeared - including 'sent' folder. They are all still there on the server, and are all subscribed. Tried various solutions in Thunderbird (e.g. unchecking 'subscribed folders only,' etc.) but no improvement. Only my inbox appears, and of course none of my filters work because - Thunderbird tells me - there is no such folder.

Усі відповіді (2)

more options

Thunderbird has recently updated. Check your anti virus firewall is not blocking the new version of Thunderbird actually accessing the internet.

more options

Thunderbird is accessing the internet and downloading messages from the server; that's not the problem. As I said in the original post, the problem is that only the inbox appears - the twenty or so folders I had added over the years, and even the sent and trash folders, simply disappeared.