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A critical fix just installed. But it did not behave like a normal update. It opened the command prompt, installed then just sat there. Was that a virus or FF?

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  • Остання відповідь від DJT111

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A critical fix was just installed on my machine. The web page I was looking at was replaced completely by a FF page. Looked official but the notice was not how I am normally notified of an update, but then again it said it was urgent. Then the update itself did not install like a normal FF update. The update started, it opened the command prompt window, installed something and then just sat there saying the update was complete. I fear I downloaded a virus or malware to my machine that was disguised as a FF update since this is not how a normal FF update behaves. Also this is a new machine. I downloaded FF for the first time to this machine only a few days ago. So the question. Was this really FF or was it malware? Thanks.

A critical fix was just installed on my machine. The web page I was looking at was replaced completely by a FF page. Looked official but the notice was not how I am normally notified of an update, but then again it said it was urgent. Then the update itself did not install like a normal FF update. The update started, it opened the command prompt window, installed something and then just sat there saying the update was complete. I fear I downloaded a virus or malware to my machine that was disguised as a FF update since this is not how a normal FF update behaves. Also this is a new machine. I downloaded FF for the first time to this machine only a few days ago. So the question. Was this really FF or was it malware? Thanks.

Обране рішення

Hi

Yes, that sounds like you have been caught out by a fake Firefox update. Please see the article I found a fake Firefox update which also has some useful information about how to remove it.

This article explains how to make sure your copy of Firefox is up to date.

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Вибране рішення

Hi

Yes, that sounds like you have been caught out by a fake Firefox update. Please see the article I found a fake Firefox update which also has some useful information about how to remove it.

This article explains how to make sure your copy of Firefox is up to date.

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Thank you. I'll check out the detailed instructions contained in your links. Your screen shot seems right on however.  :( Thanks again.