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Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

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received a shutdown warning

  • 4 відповіді
  • 2 мають цю проблему
  • 3 перегляди
  • Остання відповідь від spiritblue

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received a shutdown warning,was told to call 855-671-6022 for support, is this actually Mozilla?

received a shutdown warning,was told to call 855-671-6022 for support, is this actually Mozilla?

Обране рішення

No, Mozilla doesn't use telephone numbers for any type of support. Whoever that is is trying to scam you; ignore that message. https://thisphone.us/8556716022

Plus, I deleted that attached screenshot of a Death Certificate - you shouldn't post private information like that on the internet. True that type of image is safer to post in a public forum, than posting text data that can be "scrapped" in usable format by "spyders" crawling the web. But a ne'er-do-well could still read that image and could possibly use that information to steal that identity.

Читати цю відповідь у контексті 👍 2

Усі відповіді (4)

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Вибране рішення

No, Mozilla doesn't use telephone numbers for any type of support. Whoever that is is trying to scam you; ignore that message. https://thisphone.us/8556716022

Plus, I deleted that attached screenshot of a Death Certificate - you shouldn't post private information like that on the internet. True that type of image is safer to post in a public forum, than posting text data that can be "scrapped" in usable format by "spyders" crawling the web. But a ne'er-do-well could still read that image and could possibly use that information to steal that identity.

Змінено the-edmeister

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thank you so much for your help !!!!!

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spiritblue said

received a shutdown warning,was told to call 855-671-6022 for support, is this actually Mozilla?

Also https://support.mozilla.org/en-US/kb/avoid-and-report-mozilla-tech-support-scams

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i shut down my computer with no problems.