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It is impossible to complete any kind of payment in any kind of site using Firefox

  • 5 відповідей
  • 3 мають цю проблему
  • 1 перегляд
  • Остання відповідь від James

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Whatever site I try to complete an internet payment, it always is denied because of claimed security issues. I have never problems completing the transaction using chrome or explorer. I will definetly stop using firefox if this is not solved

Whatever site I try to complete an internet payment, it always is denied because of claimed security issues. I have never problems completing the transaction using chrome or explorer. I will definetly stop using firefox if this is not solved

Усі відповіді (5)

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hi, can you be more specific about what error message you see?

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I always get this massage: "Questa connessione non è sicura. Per evitare potenziali furti di informazioni Firefox ha interrotto la connessione"

And I cant't proceed in anyway to complete a payment on any website (not even VISA payment gateway is safe according to Firefox....

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can you give us the following further information about the issue?:

  • what is the error code shown when you click on advanced on that error page?
  • please also give us more information about the error by clicking on the error code, copying the text to the clipboard (like shown in the screenshot) and then pasting it here into a reply in the forum.

thank you!

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philipp said

hi, can you be more specific about what error message you see?

Hello, I am personally having the same issues that other have reported concerning the inability to process payments while in the Firefox browser. In fact, we have had to put a Notice of issues on our website to forewarn our clients of potential problems trying to make payments in Firefox. We use two basic payment gateways, PayPal and Square. The PayPal gateway offers no issues. However, no one trying to make a payment using our Square payment gateway (including ourselves) are able to complete the transaction.

This is NOT an issue when one (again, us included) uses any other browser, i. e. Internet Explorer, Chrome, or Opera. The error we receive is the same as the error other receive. You can see screen shot of error by following this link:

http://www.screencast.com/users/QualityDJStreaming/folders/Jing/media/ba4922c2-2a4b-41c2-bde4-3f976d62b476

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gfieldsr has a thread at /questions/1135238