Шукати в статтях підтримки

Остерігайтеся нападів зловмисників. Mozilla ніколи не просить вас зателефонувати, надіслати номер телефону у повідомленні або поділитися з кимось особистими даними. Будь ласка, повідомте про підозрілі дії за допомогою меню “Повідомити про зловживання”

Докладніше

Ця тема перенесена в архів. Якщо вам потрібна допомога, запитайте.

Firefox will not download on Windows 10

  • 2 відповіді
  • 1 має цю проблему
  • 1 перегляд
  • Остання відповідь від cor-el

more options

I have a new HP Laptop, I upgraded to Windows 10, I downloaded Firefox for the 1st time on the 8-26-15 and it was interrupted... I was then sent to another Firefox page where it was acknowledged that my download had been interrupted and instructions were given to click a new download button. The new download made it about 80% of the way through and then froze. I have since uninstalled and reinstalled several times and the same thing has happened each time.

Any advice?

Thanks.

I have a new HP Laptop, I upgraded to Windows 10, I downloaded Firefox for the 1st time on the 8-26-15 and it was interrupted... I was then sent to another Firefox page where it was acknowledged that my download had been interrupted and instructions were given to click a new download button. The new download made it about 80% of the way through and then froze. I have since uninstalled and reinstalled several times and the same thing has happened each time. Any advice? Thanks.

Усі відповіді (2)

more options

Using another computer, Download Firefox Full Version For All languages And Systems {web link} onto a thumb drive. After, plug the thumb into your system.

more options

It is possible that Anti-Virus security software is causing problems. Try to disable Anti-Virus security software temporarily to see if that makes a difference.