I can't open a PDF file stored in dropbox or log in from Firefox. I've tested in Chrome so the files are there.
I'm creating a funnel for a client and have uploaded a PDF file to her dropbox account. When I test the process in Firefox, I can't log in to her dropbox nor will the PDF file display when I test it from Firefox.
When I switch to Chrome, I can both open her dropbox account without issue and open the individual PDF file without issue. Since I have no idea what browser her prospects are using, I'm doing some testing.
If you need more info to troubleshoot, please let me know! I'm happy to provide whatever I can.
Note: I can't log in to ANY dropbox account from firefox (including my own or those of other clients I work with).
Laugh lots, Love more! MamaRed
Усі відповіді (1)
For Firefox users, there might be a built in pdf viewer, or a preferred viewer that handles pdf files.
I am not having any trouble logging in, so lets try this:
- Remove any cookies from the cache: Clear cookies and site data in Firefox
- Refresh Firefox - reset add-ons and settings if there is stored user data that is removed in this process: Back up and restore information in Firefox profiles