Can't send mail with Bresnan.net that is now Charter
My email server used to be Bresnan.net, and it has changed hands and is now Charter. Charter moved our bresnan mail and gave us these settings below. I can receive email, but I cannot sent it. I've been on the phone twice to Charter Support and they keep telling me it's Thunderbird's fault. I've have all my mail accounts as POP mail, and incoming works great. Outgoing, gets timed out. I also tried creating an IMAP account, and same thing.
Does anyone have any suggestions, Charter doesn't have a clue.
Username: [email protected] (Make sure you enter @bresnan.net after your username or you will be unable to login) Password: The password you use to login to your email account SSL/TLS: This setting should be on for both SMTP, POP and IMAP Protocol: IMAP Incoming Email Server: mail.bresnan.net Port: 143 Outgoing Email Server: mail.bresnan.net Port: 465 Protocol: POP Incoming Email Server: mail.bresnan.net Port: 110 Outgoing Email Server: mail.bresnan.net Port: 465
Усі відповіді (2)
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Here is what the trouble shooting has:
Application Basics
Name: Thunderbird Version: 31.3.0 User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:31.0) Gecko/20100101 Thunderbird/31.3.0 Profile Folder: Show Folder
(Local drive) Application Build ID: 20141127140543 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts account1: INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
account2: INCOMING: account2, , (pop3) mail.bresnan.net:110, SSL, passwordCleartext OUTGOING: mail.bresnan.net:465, SSL, passwordCleartext, true
account3: INCOMING: account3, , (pop3) mail.bresnan.net:110, SSL, passwordEncrypted OUTGOING: mail.bresnan.net:465, SSL, passwordCleartext, true
account4: INCOMING: account4, , (imap) imap.googlemail.com:993, SSL, passwordCleartext OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true
Crash Reports
Extensions Dropbox for Filelink, 1.0.1, true, [email protected] ImportExportTools, 2.8.0.4, true, {3ed8cc52-86fc-4613-9026-c1ef969da4c3}
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 358400 extensions.lastAppVersion: 31.3.0 font.internaluseonly.changed: false font.name.monospace.el: Consolas font.name.monospace.tr: Consolas font.name.monospace.x-baltic: Consolas font.name.monospace.x-central-euro: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.tr: Calibri font.name.sans-serif.x-baltic: Calibri font.name.sans-serif.x-central-euro: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.tr: Cambria font.name.serif.x-baltic: Cambria font.name.serif.x-central-euro: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.tr: 14 font.size.fixed.x-baltic: 14 font.size.fixed.x-central-euro: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.tr: 17 font.size.variable.x-baltic: 17 font.size.variable.x-central-euro: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 gfx.direct3d.last_used_feature_level_idx: 0 mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mailnews.database.global.datastore.id: c8b5fb51-47c2-42b4-84bf-d9f42904d5a network.cookie.prefsMigrated: true places.database.lastMaintenance: 1418762446 places.history.expiration.transient_current_max_pages: 104858 places.history.expiration.transient_optimal_database_size: 167772160 plugin.importedState: true plugins.update.notifyUser: true
Graphics
Adapter Description: Intel(R) HD Graphics 4000 Vendor ID: 0x8086 Device ID: 0x0166 Adapter RAM: Unknown Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32 Driver Version: 10.18.10.3316 Driver Date: 10-1-2013 Direct2D Enabled: true DirectWrite Enabled: true (6.3.9600.17111) ClearType Parameters: ClearType parameters not found WebGL Renderer: false GPU Accelerated Windows: 2/2 Direct3D 10
AzureCanvasBackend: direct2d AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: cairo AzureContentBackend: direct2d
JavaScript
Incremental GC: 1
Accessibility
Activated: 1 Prevent Accessibility: 0
Library Versions
Expected minimum version Version in use
NSPR 4.10.6 4.10.6
NSS 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC
NSS Util 3.16.2.3 3.16.2.3
NSS SSL 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC
NSS S/MIME 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC