Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

trying to get new installation of TB to find backup profile file

  • 5 yanıt
  • 1 kişi bu sorunu yaşıyor
  • 4 gösterim
  • Son yanıtı yazan: Matt

more options

On Sat morning startup of PC, Thunderbird acted as if it was a new install, no folders, abook, etc. Firefox showed no bookmarks, etc. Also, Win 7 would not find my desktop on boot. I've done a complete restore with Carbonite overnight. No real change, except at least now I could d/l new Thunderbird and Firefox; yesterday could not. I realize win 7 desktop problems aren't yours to solve; just trying to relate situation.

I finally found my backup TB profile, with abook.mab and other files, which look like everything is there in a file, ********.default. I'm trying to be VERY careful about the best way to get the new TB to find my backup default file so I don't loose it all. I've read the profile move, restore, change, etc. methods on your site; I just want to do it right the first time.

Any help appreciated.

On Sat morning startup of PC, Thunderbird acted as if it was a new install, no folders, abook, etc. Firefox showed no bookmarks, etc. Also, Win 7 would not find my desktop on boot. I've done a complete restore with Carbonite overnight. No real change, except at least now I could d/l new Thunderbird and Firefox; yesterday could not. I realize win 7 desktop problems aren't yours to solve; just trying to relate situation. I finally found my backup TB profile, with abook.mab and other files, which look like everything is there in a file, ********.default. I'm trying to be VERY careful about the best way to get the new TB to find my backup default file so I don't loose it all. I've read the profile move, restore, change, etc. methods on your site; I just want to do it right the first time. Any help appreciated.

Seçilen çözüm

You can not use "My document" as a location. find somewhere else.

Bu yanıtı konu içinde okuyun 👍 1

Tüm Yanıtlar (5)

more options
more options

Thanks for your reply. I've copied profile folder to my documents folder. I've used profile manager to the point where I've created a folder, named it and when it asks to choose folder, I can't find file I copied to my docu- ment folder. In one of my several tries, I have been able to reconnect with my email server and get email and I could send myself a test message, but I can't seem to tie Thunderbird and the profile folder together and I have tried many times to do this, so I can retrieve all my old folders and address book, etc. Can you tell what I'm doing wrong from this message ?

more options

Please provide all the information what you copied to where and include the full path information.

more options

Information to follow tomorrow; no more time today.

Thanks

more options

Seçilen çözüm

You can not use "My document" as a location. find somewhere else.