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Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

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Bu başlık arşivlendi. Yardıma ihtiyacınız varsa lütfen yeni bir soru sorun.

Im having concerns with privacy/security on my browser and settings. Someone seems to have hacked into my account and changes all my settings;

Miracle
Miracle
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So someone seems to have hockey my browser and has changed all my settings in my Firefox someone seems to be able to uninstall my firefox browser and change all my settings and pair my mobile phone to a computer through Firefox to sync all my information my mobile to computer that I have not done I don't own a computer just think my information to sync my information. Do you have any suggestions about what I should do on this ? I don't know where to go or turn on the security issue. thank you

So someone seems to have hockey my browser and has changed all my settings in my Firefox someone seems to be able to uninstall my firefox browser and change all my settings and pair my mobile phone to a computer through Firefox to sync all my information my mobile to computer that I have not done I don't own a computer just think my information to sync my information. Do you have any suggestions about what I should do on this ? I don't know where to go or turn on the security issue. thank you

Tüm Yanıtlar (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
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Is your Firefox for Android currently connected to a Firefox Sync account? If so, you should find a Firefox account in your Android accounts list, and you can remove it. Please see the last section of this article: https://support.mozilla.org/kb/how-do-i-set-up-firefox-sync#w_remove-an-android-device-from-firefox-sync

I'm not sure whether this is one of the settings that is part of your Google account, but if you are not sure how secure your Google account is, you definitely should change that password and/or check Google's suggestions on next steps.