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Sometimes I cannot get emails to delete

  • 7 yanıt
  • 4 kişi bu sorunu yaşıyor
  • 13 gösterim
  • Son yanıtı yazan: christ1

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When deleteing email I will be going along then all of a sudden I cannot get emails to delete. I push the delete button and nothing happens. I also cannot get them to delete with the right click. I also tried safe mode and it happens in that mode 2. I have a Windows 7 Home Premium and the latest version of Thunderbird. I am using Viper anti virus. This is on a new computer. Any ideas? Jim

When deleteing email I will be going along then all of a sudden I cannot get emails to delete. I push the delete button and nothing happens. I also cannot get them to delete with the right click. I also tried safe mode and it happens in that mode 2. I have a Windows 7 Home Premium and the latest version of Thunderbird. I am using Viper anti virus. This is on a new computer. Any ideas? Jim

Tüm Yanıtlar (7)

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Try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

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I tried that and it did not help and it did not help Jim

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What is your anti-virus s/w?

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Viper 2014. I turned it of and it sill will not delete

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Try compact your folders, click with right button mouse on Inbox >> Compact

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That did not help

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