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External apps not opening new tabs

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I am currently trying to update my Tomtom Satnav by adding "community" items. In theory when using the "My Tomtom" program, on clicking the "Add Community Content" bar, it should open up a new tab in my browser, whether it be FIrefox or I.E. It is doing neither.

I'm currently using Firefox build 24.0 in a Windows Vista environment. What should I do?

I am currently trying to update my Tomtom Satnav by adding "community" items. In theory when using the "My Tomtom" program, on clicking the "Add Community Content" bar, it should open up a new tab in my browser, whether it be FIrefox or I.E. It is doing neither. I'm currently using Firefox build 24.0 in a Windows Vista environment. What should I do?

Tüm Yanıtlar (2)

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Hello,

if it is show an error then ,give a screenshot...

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

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So nothing happens when you try to launch a URL in your default browser; it just sits there?

Do you notice the same issue with links in other external programs (e.g., Adobe Reader, MS Office, email client, etc.)? If so, maybe...

If you use an external password manager, a problem has been noted with some versions where there is either a very long delay in opening an external link or it never opens at all. Threads on that: