Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Bu başlık kapatıldı ve arşivlendi. Yardıma ihtiyacınız varsa lütfen yeni bir soru sorun.

Web pages are coming up all black

  • 5 yanıt
  • 7 kişi bu sorunu yaşıyor
  • 10 gösterim
  • Son yanıtı yazan: cor-el

more options

When I open fire fox it goes to the google home page. The page displays in all black. When I try to go to other website they also display in all black accept for some occasional pictures.

When I open fire fox it goes to the google home page. The page displays in all black. When I try to go to other website they also display in all black accept for some occasional pictures.

Seçilen çözüm

Unless it's an internet protest I'm not aware of...

Could you start Firefox in its Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.

Assuming all Firefox windows are closed, you can start Firefox in Safe Mode by holding down the Shift key when double-clicking the Firefox icon.

In the dialog that comes up, click "Start in Safe Mode" (not Reset)

Is the display normal? If so, please try the following:

(1) Change to the default theme here:

orange Firefox button (or Tools menu) > Add-ons > Appearance category

(2) Disable Firefox's use of hardware graphics acceleration

orange Firefox button (or Tools menu) > Options > Advanced

On the "General" mini-tab, uncheck the box for "Use hardware acceleration when available"

If you restart Firefox in normal mode, is the issue resolved (or at least improved)?

Bu yanıtı konu içinde okuyun 👍 4

Tüm Yanıtlar (5)

more options

Seçilen çözüm

Unless it's an internet protest I'm not aware of...

Could you start Firefox in its Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.

Assuming all Firefox windows are closed, you can start Firefox in Safe Mode by holding down the Shift key when double-clicking the Firefox icon.

In the dialog that comes up, click "Start in Safe Mode" (not Reset)

Is the display normal? If so, please try the following:

(1) Change to the default theme here:

orange Firefox button (or Tools menu) > Add-ons > Appearance category

(2) Disable Firefox's use of hardware graphics acceleration

orange Firefox button (or Tools menu) > Options > Advanced

On the "General" mini-tab, uncheck the box for "Use hardware acceleration when available"

If you restart Firefox in normal mode, is the issue resolved (or at least improved)?

more options

Thank you very much. This has fixed the issue but I think I have a virus as Norton will not open. Both these problems started at the same time but Firefox is now working. Thanks again

more options

Hopefully it's nothing serious, but you may want to run some supplemental scans. These three tools are highly regarded (and free):

If you can't download them, then I'd be highly suspicious...

more options

Yeah! Disable Firefox's use of hardware graphics acceleration worked! This has been bugging me on one of my older machines for a while. THANK YOU!

more options

You can also check the default colors to make sure that those are correct.

  • Tools > Options > Content : Fonts & Colors > Color
    [X] "Allow pages to choose their own colors, instead of my selections above"

See also: