We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Bu başlık arşivlendi. Yardıma ihtiyacınız varsa lütfen yeni bir soru sorun.

On inserting an address it flashes on the screen but nothing happens

  • 1 yanıt
  • 3 kişi bu sorunu yaşıyor
  • 1 gösterim
  • Son yanıtı yazan: philipp

oaklands
oaklands
more options

We are running Panda anti virus on the PC. Untilthis morning we have experienced no problem using Firefox. Now we enter an address and nothing happens. We do not get an error message. It is almost as if firefox can not get out. If we use Internet Explorer we have no problem. We can not access the Help function. We are now getting the following screen popping up: "Do you want the following propgram to make changes to this computer? We can't even respond to the e-mail to confirm the account you have just created. Regards Allan Crawford

We are running Panda anti virus on the PC. Untilthis morning we have experienced no problem using Firefox. Now we enter an address and nothing happens. We do not get an error message. It is almost as if firefox can not get out. If we use Internet Explorer we have no problem. We can not access the Help function. We are now getting the following screen popping up: "Do you want the following propgram to make changes to this computer? We can't even respond to the e-mail to confirm the account you have just created. Regards Allan Crawford

Tüm Yanıtlar (1)

philipp
philipp
  • Moderator
more options

hello allen, there are a few issues...

  • you're using an outdated version of firefox - please go to getfirefox.com, download the current version (firefox 18.0.1) & install it on top of your current installation
  • the "Do you want the following propgram to make changes to this computer?" is often caused by malware. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and do a full scan of your system with the security software that you have in place and/or a different tool like the free version of malwarebytes.
  • alternatively you can also try to reset firefox ...
  • some of your plugins are vulnerable - please keep them updated too: https://www.mozilla.org/en-US/plugincheck/