Firefox crashes when it trys to run any java. i.e. pogo.com games, runescape.com games etc
Issue
Firefox is crashing or closing unexpectedly
Description
Everytime I load any website that uses the java application it caues it to just close unexpectadly. all other websites work fine.
Troubleshooting information
Application Basics Name Firefox Version 3.6.3 Profile Directory Open Containing Folder Installed Plugins about:plugins Build Configuration about:buildconfig
Extensions Name Version Enabled ID ArcSoft Video Downloader Extension 2.0.0.8 false Inbox Toolbar 1.0.0.30 true [email protected] Microsoft .NET Framework Assistant 1.1 true {20a82645-c095-46ed-80e3-08825760534b} My Web Search 1.1 true [email protected] RAW Thumbnail Viewer 2.0.0.11 true [email protected] Yahoo! Toolbar 2.1.1.20091029021655 true {635abd67-4fe9-1b23-4f01-e679fa7484c1} Crawler Toolbar 1.3 true {4B3803EA-5230-4DC3-A7FC-33638F3D3542} Java Console 6.0.19 true
Modified Preferences Name Value accessibility.browsewithcaret true accessibility.typeaheadfind.flashBar 0 browser.history_expire_days.mirror 180 browser.places.importBookmarksHTML false browser.places.smartBookmarksVersion 2 browser.startup.homepage http://www.inbox.com/homepage.aspx?tbid=80126 browser.startup.homepage_override.mstone rv:1.9.2.3 dom.disable_open_during_load false extensions.lastAppVersion 3.6.3 general.useragent.extra.microsoftdotnet (.NET CLR 3.5.30729) keyword.URL http://toolbar.inbox.com/search/dispatcher.aspx?tp=sf&tbid=80126&language=en&qkw= network.cookie.prefsMigrated true network.dnscacheentries 100 network.dnscacheexpiration 360 network.ftp.idleconnectiontimeout 60 network.http.connect.timeout 30 network.http.keep-alive.timeout 30 network.http.max-connections 48 network.http.max-connections-per-server 16 network.http.max-persistent-connections-per-proxy 16 network.http.max-persistent-connections-per-server 8 network.http.pipelining.maxrequests 8 network.http.request.max-start-delay 5 places.last_vacuum 1270057648 privacy.sanitize.migrateFx3Prefs true security.warn_viewing_mixed false
Firefox version
3.6.3
Operating system
Windows XP
User Agent
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 (.NET CLR 3.5.30729)
Plugins installed
- -Macromedia Shockwave for Director Netscape plug-in, version 8.5
- Adobe PDF Plug-In For Firefox and Netscape
- Default Plug-in
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- Classic Java Plug-in 1.6.0_20 for Netscape and Mozilla
- Adobe Acrobat Plug-In Version 5.10 for Netscape
- BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
- Shockwave Flash 10.0 r45
- Yahoo Application State Plugin version 1.0.0.7
- Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
- My Web Search Plugin Stub for 32-bit Windows
- Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
- Npdsplay dll
- DRM Store Netscape Plugin
- DRM Netscape Network Object
Tüm Yanıtlar (3)
Hello Susan.
I think you may be referring to Flash game, instead of Java. In any case, please make sure your plugins are all up to date, including Java and Flash. Simply go into Tools > Add-ons > Plugins and click the update button. You will be lead to a page in the Mozilla site that will help you through the process. Hopefully.
If you have doubts, feel free to ask here.
runescape is java
After updating all the extensions and plugins as Morbus recommended, I solved this problem by
1. disable all extensions in the Tools->Add-ons
2. disable all plugins in the Tools->Add-ons
3. restart firefox
4. navigate to java.com and click the Download button. It is a java applet and used to crash my browser. Once I disabled everything, this button did not crash the browser.
5. Install the update. I was already up to date, but I had the old one replaced.
6. restart firefox
7. java apps now work
8. I enabled extensions and plugins one at a time; restarted firefox; tested a java applet; all worked
9. Life is good.