Mozilla Destek’te Ara

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trying to recreate tabs from a linux ubuntu on this pc

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this pc used to be a linux ubuntu one. was synced using firefox on the previous operating system. now I'm logged in using Mint. want to find out how I can get back all the windows with their tabs open on Mint?


I'm signed in and synced here so why am I constantly being asked to sign in again and again?

is there a way to chat/connect directly with Mozilla and/or Firefox support?

this pc used to be a linux ubuntu one. was synced using firefox on the previous operating system. now I'm logged in using Mint. want to find out how I can get back all the windows with their tabs open on Mint? I'm signed in and synced here so why am I constantly being asked to sign in again and again? is there a way to chat/connect directly with Mozilla and/or Firefox support?

Tüm Yanıtlar (4)

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This is whats available for Firefox support from Mozilla. Especially on a holiday weekend, almost all of us providing support are other Firefox users who volunteer their time.

Any other devices that are connected to that Sync / Firefox Account?
Being signed in here (this support forum) is no indication that you are connected to Sync and the Sync server.

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Synced tabs expire in a week, so if this is a setup from longer ago then you can't use Sync to get these tabs, but you would have to use the sessionstore.jsonlz4 file in the profile folder. - - - - You will normally find these files in the sessionstore-backups folder:

  • previous.jsonlz4 (cleanBackup: copy of sessionstore.jsonlz4 from previous session that was loaded successfully)
  • recovery.jsonlz4 (latest version of sessionstore.jsonlz4 written during runtime)
  • recovery.baklz4 (previous version of sessionstore.jsonlz4 written during runtime)
  • upgrade.jsonlz4-<build_id> (backup created during an upgrade of Firefox)

You can copy a file from the sessionstore-backups folder to the main profile and rename the file to sessionstore.jsonlz4 to replace the current file (make sure to backup the current sessionstore.jsonlz4).

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okay, thought Mozilla had chat support like Google does even though it has become somewhat difficult to get help that way with them as well.

no just this one.

I signed in, hit the Sync button, and it swirled for a little bit. when I open a new tab, I get 'Top Sites' showing a number of sites I've open previously using Ubuntu. does that mean I'm logged in? if not, how do I connect to Sync and the Sync server?

a person helping me with Linux issues said I could just save the .mozilla from the Linux home directory on Ubuntu and copy it to same directory on Mint. is this true?

from this page:: https://support.mozilla.org/en-US/questions/1288051?utm_campaign=questions-reply&utm_medium=email&utm_source=notification#answer-1315404

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but I installed Mint on the same pc completely overwriting the Ubuntu stuff. will the process you provided above still work?


a person helping me with Linux issues said I could just copy the .mozilla hidden folder from the Ubuntu home directory and copy it over the one in the Mint home directory. Is this true?