messages not all downloading into inbox
the green bar at the bottom of screen of inbox lights up fully for a moment then goes to quarter or less, and message on left of bottom of screen momentarily shows "downloading header of 1 of 3 messages", then goes blank. some messages do come in.
Tüm Yanıtlar (2)
In order for us to better investigate this issue you need to add a little more non-personal information.
Please add the troubleshooting information to your post To find the Troubleshooting information:
- Open Help (or click on three-line-icon and select Help)
- Choose Troubleshooting Information
- Use the button Copy to clipboard to select all. Do not check box "Include account names"!
- Paste this in your post.
Please also add the result of these troubleshooting steps to your post
- Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
- Do you use anti-virus and firewall software? What is the version?
- Who is the email provider?
- Who is the internet provider?
- What is the exact error message?
- What steps did you take right before this happened?
Please post back with this information and any other questions you might have.
Thanks Matt The problem was caused by two malformatted messages. They have now been marked as read, so problem has gone away. Thanks for your efforts Bill