Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

I completely removed Firefox and deleted all folders. After installing Firefox fresh, Firefox sees that it was previously installed??

  • 2 yanıt
  • 2 kişi bu sorunu yaşıyor
  • 191 gösterim
  • Son yanıtı yazan: Happy112

more options

I completely removed Firefox and deleted all folders. After installing Firefox fresh, Firefox sees that it was previously installed?? "Looks like you've reinstalled Firefox. Want us to clean it up for a fresh, like-new experience?"

I uninstalled Firefox (supposedly) "completely" using the guide here: https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer

Why does the new install Firefox recognize that it was previously installed? Uninstall tool needs to uninstall Firefox COMPLETELY. Since it lies, can someone help tell me what is the appropriate steps for COMPLETE removal?

I completely removed Firefox and deleted all folders. After installing Firefox fresh, Firefox sees that it was previously installed?? "Looks like you've reinstalled Firefox. Want us to clean it up for a fresh, like-new experience?" I uninstalled Firefox (supposedly) "completely" using the guide here: https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer Why does the new install Firefox recognize that it was previously installed? Uninstall tool needs to uninstall Firefox COMPLETELY. Since it lies, can someone help tell me what is the appropriate steps for COMPLETE removal?

Seçilen çözüm

Got it going, thanks anyway.

I removed everything from these locations:

-<ProgramTraces version="1">


-<Folders>

<Folder>C:\Program Files (x86)\Mozilla Firefox</Folder>

<Folder>C:\Users\Chris\AppData\Roaming\Mozilla\Firefox</Folder>

<Folder>C:\Users\Chris\AppData\Local\Mozilla\Firefox</Folder>

</Folders>


-<Files>

<File>C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox.lnk</File>

</Files>


-<RegistryKeys>

<Key>HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Firefox</Key>

<Key>HKEY_CURRENT_USER\Software\Wow6432Node\Mozilla\Firefox</Key>

<Key>HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Firefox 50.0 (x86 en-US)</Key>

</RegistryKeys>


-<RegistryValues>

<Value Key="HKEY_CURRENT_USER\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\Capabilities">ApplicationIcon</Value>

<Value Key="HKEY_CURRENT_USER\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\InstallInfo">HideIconsCommand</Value>

<Value Key="HKEY_CURRENT_USER\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\InstallInfo">ShowIconsCommand</Value>

<Value Key="HKEY_CURRENT_USER\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\InstallInfo">ReinstallCommand</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Mozilla Firefox\50.0 (x86 en-US)\Main">Install Directory</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Mozilla Firefox\50.0 (x86 en-US)\Main">PathToExe</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Mozilla Firefox 50.0\bin">PathToExe</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Mozilla Firefox 50.0\extensions">Components</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Mozilla Firefox 50.0\extensions">Plugins</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\Capabilities">ApplicationIcon</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\InstallInfo">HideIconsCommand</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\InstallInfo">ShowIconsCommand</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\InstallInfo">ReinstallCommand</Value>

</RegistryValues>

</ProgramTraces>


Mozilla, please take note and incorporate these in your current "uninstaller" tool. Thanks.

Bu yanıtı konu içinde okuyun 👍 0

Tüm Yanıtlar (2)

more options

Seçilen çözüm

Got it going, thanks anyway.

I removed everything from these locations:

-<ProgramTraces version="1">


-<Folders>

<Folder>C:\Program Files (x86)\Mozilla Firefox</Folder>

<Folder>C:\Users\Chris\AppData\Roaming\Mozilla\Firefox</Folder>

<Folder>C:\Users\Chris\AppData\Local\Mozilla\Firefox</Folder>

</Folders>


-<Files>

<File>C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox.lnk</File>

</Files>


-<RegistryKeys>

<Key>HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Firefox</Key>

<Key>HKEY_CURRENT_USER\Software\Wow6432Node\Mozilla\Firefox</Key>

<Key>HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Mozilla Firefox 50.0 (x86 en-US)</Key>

</RegistryKeys>


-<RegistryValues>

<Value Key="HKEY_CURRENT_USER\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\Capabilities">ApplicationIcon</Value>

<Value Key="HKEY_CURRENT_USER\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\InstallInfo">HideIconsCommand</Value>

<Value Key="HKEY_CURRENT_USER\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\InstallInfo">ShowIconsCommand</Value>

<Value Key="HKEY_CURRENT_USER\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\InstallInfo">ReinstallCommand</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Mozilla Firefox\50.0 (x86 en-US)\Main">Install Directory</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Mozilla Firefox\50.0 (x86 en-US)\Main">PathToExe</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Mozilla Firefox 50.0\bin">PathToExe</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Mozilla Firefox 50.0\extensions">Components</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Mozilla\Mozilla Firefox 50.0\extensions">Plugins</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\Capabilities">ApplicationIcon</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\InstallInfo">HideIconsCommand</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\InstallInfo">ShowIconsCommand</Value>

<Value Key="HKEY_LOCAL_MACHINE\Software\Wow6432Node\Clients\StartMenuInternet\FIREFOX.EXE\InstallInfo">ReinstallCommand</Value>

</RegistryValues>

</ProgramTraces>


Mozilla, please take note and incorporate these in your current "uninstaller" tool. Thanks.

more options

R0tten said

Mozilla, please take note and incorporate these in your current "uninstaller" tool. Thanks.

Well done, you   !!!
Why don't you submit your suggestion here:
https://input.mozilla.org/feedback/firefox