We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Mozilla Destek’te Ara

Destek dolandırıcılığından kaçının. Mozilla sizden asla bir telefon numarasını aramanızı, mesaj göndermenizi veya kişisel bilgilerinizi paylaşmanızı istemez. Şüpheli durumları “Kötüye kullanım bildir” seçeneğini kullanarak bildirebilirsiniz.

Daha Fazlasını Öğren

Bu başlık arşivlendi. Yardıma ihtiyacınız varsa lütfen yeni bir soru sorun.

Getting Malware (pua.idlecrawler) from Firefox Website (Mozillia.org)

  • 2 yanıt
  • 2 kişi bu sorunu yaşıyor
  • 1 gösterim
  • Son yanıtı yazan: James

GTR
GTR
more options

Hello all

I've been a firefox user for a long time now and today is the first of a issue I would never expect. In a nut shell when I try to download Firefox I get a few alerts.

1) 7 Zip (which I uninstalled due to this error and still get) cannot not find the location file

followed by

2) Webroot alert saying [pua.idlecrawler] location is my temp folder in the appdata folder. I search and clear the folder to no anvil


What is going on?

Hello all I've been a firefox user for a long time now and today is the first of a issue I would never expect. In a nut shell when I try to download Firefox I get a few alerts. 1) 7 Zip (which I uninstalled due to this error and still get) cannot not find the location file followed by 2) Webroot alert saying [pua.idlecrawler] location is my temp folder in the appdata folder. I search and clear the folder to no anvil What is going on?

Tüm Yanıtlar (2)

philipp
philipp
  • Moderator
more options

hi, if you have downloaded the firefox installer from the official location at mozilla.org, this sounds like a false positive by your security software (which is then probably deleting parts of the installer necessary to run the setup). please report this false positive to webroot so that they can fix their signature. thank you!

James
James
  • Moderator
  • Top 10 Contributor
more options

Try the full off-line setup for Windows at www.mozilla.org/firefox/all as this is the Systems & Languages link on mozilla.org in green box.