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super slow deleting and opening emails

  • 4 replies
  • 6 have this problem
  • 1 view
  • Last reply by gonzoman

gonzoman
gonzoman
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I've done everything from uninstalling/reinstalling, disabling all add ons, deleting msf files, running safe mode. thunderbird is almost dead at this point. anytime I try opening or closing, deleting I get the "not responding" message. please don't make me have to start using another email package. How can I completely remove all of my thunderbird info off my hard drive and start over?

cheers Bart

I've done everything from uninstalling/reinstalling, disabling all add ons, deleting msf files, running safe mode. thunderbird is almost dead at this point. anytime I try opening or closing, deleting I get the "not responding" message. please don't make me have to start using another email package. How can I completely remove all of my thunderbird info off my hard drive and start over? cheers Bart

Chosen solution

https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee

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All Replies (4)

christ1
christ1
  • Top 25 Contributor
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What is your anti-virus software?

gonzoman
gonzoman Question owner
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Mcafee

christ1
christ1
  • Top 25 Contributor
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Chosen Solution

https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee

gonzoman
gonzoman Question owner
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I turned off the email scan function in mcafee and all is well thanks. it's right click on mcafee icon (lower right of screen)>change settings>settings>unclick email attachments>apply

cheers Bart