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Firefox crashes

  • 2 replies
  • 3 have this problem
  • 18 views
  • Last reply by cor-el

estebag
estebag
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It won´t even open. I get the crash reporte saying that there was a failure and it must shut down. I am using OSX 10.9.1

It won´t even open. I get the crash reporte saying that there was a failure and it must shut down. I am using OSX 10.9.1

All Replies (2)

FredMcD
FredMcD
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Open a new window or tab. In the address bar, type about:crashes. Using your mouse, mark the most resent crash reports, and copy them. Now go to the reply box below and paste them in.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you can't open Firefox, see:

Are you able to start Firefox in Safe Mode?

You can use one of these to start Firefox in Safe Mode:

  • On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
  • On Mac, hold down the Options key while starting Firefox
  • Help > Restart with Add-ons Disabled