firefox crashes unexpectedly when flash 11.4 is turned on. with 10.3 it works fine
In some pages firefox just closes unexpectedly if flash player 11.4 is on. I installed 10.3 and it works fine. Sometimes it does not crash and close, but simply hangs. I have firefox 16
All Replies (5)
That looks like a problem with your Panda security software (pavlsphookwow.dll)
Make sure that you have the latest updates.
You can also try to contact Panda for support.
Signature: [@ pavlsphookwow.dll@0x1b46 ]
Try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can check for problems caused by recent Flash updates and try these:
- disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
- disable protected mode in Flash 11.3 and later
- disable hardware acceleration in the Flash plugin
Modified by cor-el
After having disabled hardware acceleration it stopped crashing, and started just hanging. Either way, my computer, by some weird mysterious reason was connected to the network, but not able to connect to the internet. So, after having tried several other options, I did a system restore and right now firefox just hangs a bit when opening flash stuff.
Should I forward anything to PandaLabs anyway? Or should I submit something new to you? And thanks for the help!
Forget my earlier comment... firefox is crashing sometimes anyway... but just on some sites, which are not the sames that were before... But I checked the crash reports and this time I think it is not Panda causing them.... can someone help me? But still, if I disable Flash firefox does not crash...
Here are the Reports:
- https://crash-stats.mozilla.com/report/index/78cc4428-18cc-4a8d-894b-92e402121017
- https://crash-stats.mozilla.com/report/index/0bffbe53-f339-4262-b9ea-d251d2121017
- https://crash-stats.mozilla.com/report/index/dcd04fb7-3d30-41c0-bacb-0a9a52121017
- https://crash-stats.mozilla.com/report/index/70731b72-2b49-45b4-aae7-e34b72121017
- https://crash-stats.mozilla.com/report/index/5c86025e-3ddd-4442-9ecb-3034f2121017
- https://crash-stats.mozilla.com/report/index/3e02d97a-63ef-48c5-aa80-934962121017
- https://crash-stats.mozilla.com/report/index/49260ade-fdf0-4c11-9f04-ea8562121017
Modified by cor-el
Asus Quick Gestures (QuickGesture.dll) seems to be involved in the crashes as well.
- https://crash-stats.mozilla.com/report/index/78cc4428-18cc-4a8d-894b-92e402121017
- bug 792067 - crash in nsWindow::SetCursor with QuickGesture.dll
And how can I (or anyone else) solve this problem? Also, WHY is it crashing so much? I have another laptop with the exact same configurations on Firefox that does not crash... EVER, I think. Why does it keep on crashing on my new laptop? Should I try to reinstall Firefox or something? Or is this problem only related to the Flash plugin?