Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox keeps downloading dlg.zip on occaision at startup, what is supposed to be done with this file ?

  • 6 replies
  • 9 have this problem
  • 2 views
  • Last reply by onestory151

more options

Every few days Firefox keeps downloading dlg.zip at startup meaning that my download manager catches this zip file at startup, I use IDM but the issue appears to be Firefox as there is a dlg folder in Firefox installation folder. What am I supposed to do with this zip file as it appears to contain exactly what is already in the installation folder.

Every few days Firefox keeps downloading dlg.zip at startup meaning that my download manager catches this zip file at startup, I use IDM but the issue appears to be Firefox as there is a dlg folder in Firefox installation folder. What am I supposed to do with this zip file as it appears to contain exactly what is already in the installation folder.

All Replies (6)

more options

To what folder is it downloaded?

Does it come from a recognized/trustworthy website? Does the path show in Firefox's downloads list (Ctrl+j)?

If you look at the contents of dlg.zip, can you associate it with a particular add-on?

more options

In answer to your question the dlg.zip file which internet download manager catches and downloads contains the same files as are found in the dlg.zip folder in the Firefox installation folder and no these files are not associated with any particular add on or extension

more options

What folder do you mean when you say "the Firefox installation folder"? I've searched around two different installations of Firefox 14 (one on XP and one on Windows 7) in both the Program Files folders and my profile folders, and I don't see anything named dlg.zip.

What files does dlg.zip contain?

more options

It is the Dialogs Folder in the Firefox Installation folder in Programs (X86) on the C Drive, it is an exact replica of the Dialogs folder, I have provided you with a screenshot which is a png file that will open in Paint. From what I can tell the files are exactly the same as what is already installed.

more options

Those folders seem to be related to a Conduit "community toolbar" add-on. If you check your add-ons list, do you have such an extension?

orange Firefox button or classic Tools menu > Add-ons > Extensions category

The list is alphabetical within two different groups: enabled and disabled (grayed out).

more options

It's the Winzip Community Toolbar, I disabled it and hope that solves the problem. Thank you for your assistance.