Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox update version 10 wants to disable my Internet Security, until it's made compatible. Firefox is seeing it as an add-on. Can anyone help me?

more options

Kaspersky is an Internet Security/Anti-Virus program for my computer and it seems that Firefox thinks it's an add-on. The update window says, that Kaspersky would be disabled, until Firefox makes it compatible with version 10. Running my protection program is more important to me than updating to Firefox version 10. How long it will take Firefox to make this type of so called add-on compatible? It would be nice to talk with some type of support, so Firefox can make the improvements to except Kaspersky.

Kaspersky is an Internet Security/Anti-Virus program for my computer and it seems that Firefox thinks it's an add-on. The update window says, that Kaspersky would be disabled, until Firefox makes it compatible with version 10. Running my protection program is more important to me than updating to Firefox version 10. How long it will take Firefox to make this type of so called add-on compatible? It would be nice to talk with some type of support, so Firefox can make the improvements to except Kaspersky.

All Replies (3)

more options

The main Protection is still active because it scan traffic product regardless.the addon are just shortcut of few things like Virtual Keyboard, Url Banner etc. But doesnot get you more protection.If your Antivirus say green and your web component is enable then all is good. You are protected. :) btw The Patch h for Kaspersky 2012 which currently in beta stage. Please wait few days, and you will get this patch when it will release via Database Update .See:

this Patch will elimante the problem of compatibility between Firefox 10 and Firefox 11. Stay tuned.

more options

Thank you for your response and information. I will keep watch for the patch to fix this issue.

more options

The Patch H for Kaspersky 2012 released already