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my kaspersky virtual keybaord suddenly stopped working with forefox browser

quemarcocota
quemarcocota
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My kapersky anti virus program includes a virtual key board that I have to use. It worked fine for several months. It no longer wrks with Firefox browser. It does with Internet Explorer.

My kapersky anti virus program includes a virtual key board that I have to use. It worked fine for several months. It no longer wrks with Firefox browser. It does with Internet Explorer.

Chosen solution

at first update your browser to Firefox 8 first

Make sure that you are using KIS/KAV 2012?

make sure that you have Kaspersky 2012 patch g ?

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Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
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Chosen Solution

at first update your browser to Firefox 8 first

Make sure that you are using KIS/KAV 2012?

make sure that you have Kaspersky 2012 patch g ?

quemarcocota
quemarcocota Question owner
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Yes and thank you, the upgrade to Firefox helped it, but need to remember to click on yes to enable kaspersky virtual keyboard while in the download process. TY!!!