We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

With newest update, Firefox 8 on Win7, opens Gmail to list view, but cannot open editor to read or write email.

  • 4 replies
  • 50 have this problem
  • 2 views
  • Last reply by jeev

jeev
jeev
more options

Starting today, after the most recent update, Firefox 8 on Win 7, when I open GMail, I can see the list view, but when I try to open an email to read or reply, I get an error saying GMail cannot load the rich text editor, and I see only the snippet, without the actual content of the email.

Starting today, after the most recent update, Firefox 8 on Win 7, when I open GMail, I can see the list view, but when I try to open an email to read or reply, I get an error saying GMail cannot load the rich text editor, and I see only the snippet, without the actual content of the email.

Chosen solution

It seems to be caused by Adblock Plus 1.3.10. Temporarily disabling it allows me to read and compose email normally.

Read this answer in context 👍 14

All Replies (4)

sw1107
sw1107
more options

Chosen Solution

It seems to be caused by Adblock Plus 1.3.10. Temporarily disabling it allows me to read and compose email normally.

anthonystacey
anthonystacey
more options

I have the same problem on XP with FF8

anthonystacey
anthonystacey
more options

Disabling adbock plus works on XP too

jeev
jeev Question owner
more options

Here's hoping that AdBlock can make an update that fixes this, because it's a royal pain having to switch back and forth. On my Mac, everything works fine.

But thanks.