We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox "blacks out" when using switchable graphics

  • 2 replies
  • 9 have this problem
  • 3 views
  • Last reply by dahlner

more options

Hi,

I have a HP laptop HP Pavilion dv6-6008eo, it has graphic cards: - AMD Radeon HD 6490M (1 GB DDR5) - Mobile Intel(R) HD Graphics When I switch between these, which I do when I plug in/out the charge in order to save battery life, firefox blacks out.

Regards Anders

Hi, I have a HP laptop HP Pavilion dv6-6008eo, it has graphic cards: - AMD Radeon HD 6490M (1 GB DDR5) - Mobile Intel(R) HD Graphics When I switch between these, which I do when I plug in/out the charge in order to save battery life, firefox blacks out. Regards Anders

All Replies (2)

more options

I had the same problem with the HP Pavilion dm4 I started using this week.

I couldn't find any way to stop it from happening within apps. But I found that if you stop it from switching to the power saving adapter (See: http://h30434.www3.hp.com/t5/Notebook-Display-and-Video/I-wish-to-disable-Switchable-Graphics-on-a-DV7-4030ed/td-p/344302) that it stops.

Obviously this impacts your life on battery. But it's a fair tradeoff rather than losing the ability to use any open FF windows. At least until someone can declare a real solution.

more options

@Ted_H Thanks for the link, I think however that this is a FF-bug to and hopefully there is someone there who can solve the issue! :)

There must be many people out there having our problem!