I updated to the newest version, it requires a restart to finish, tried repeatedly,but always takes to requires restart,how to fix?
After downloading FF latest version which requires restart to finish, the new vs. just will not load. Everytime I try to open the FF Icon, I get the same restart required window. My PC runs WinXP, XP suggested the following:
Resolutions 1. Register the following files Click Start. Choose Run. In the Run box, type regsvr32 Softpub.dll. Click OK. Repeat steps 1 through 4 for the following files: Wintrust.dll, Initpki.dll, Mssip32.dll.
For more information on this issue and alternate resolution please click on the Microsoft Knowledge Base link below.
First command was fine, the remaining 3 all open up FireFox popup window requiring restart.
it appears the FF update damaged or failed to load these dll links.
how do i fix it? I hate having to use IE.
All Replies (3)
The program must close to allow a previous installation attempt to complete
Check and tell if its working.
thanks mha, but that did not work, the search never found the any xpicleanup.dat files. also, i am familiar with the please close any open files to complete the install, but this time I never got that prompt ("may" explain why the search did not locate any clenup.dat files).
-> Close Firefox (click Firefox button and click Exit OR File Menu -> Exit)
- OR press CTRL + ALT + DEL keys to open Task Manager
- Processes tab
- right-click firefox.exe and click End Process Tree
- close Task Manager
-> Uninstall your current Firefox
- https://support.mozilla.com/en-US/kb/Uninstalling%20Firefox
- DO NOT SELECT TO REMOVE USER DATA AND SETTINGS
- Restart your system
-> Download latest Firefox version from one of these links using some other Web Browser:
- http://www.mozilla.com/en-US/firefox/new/
- http://www.mozilla.com/en-US/firefox/central/
- http://www.mozilla.com/en-US/firefox/fx/
- http://www.mozilla.com/en-US/firefox/all.html
-> Install Firefox using the downloaded & saved Firefox installer file
Check and tell if its working.