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in mail program get question "32-bit modul requested - start again" How can I get rid of this message?

  • 4 replies
  • 11 have this problem
  • 1 view
  • Last reply by Bill343

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when I wish to forward an e-mail I get a yellow message in swedish: this page requires a plug-in-module which only can be run in 32-bit-mode. Want to start again? When start again the mail-page disappears from the screen and a new "clean" page for mail is opened.

I do not understand what this means and do not wish to have this function.

Pleas helpd

when I wish to forward an e-mail I get a yellow message in swedish: this page requires a plug-in-module which only can be run in 32-bit-mode. Want to start again? When start again the mail-page disappears from the screen and a new "clean" page for mail is opened. I do not understand what this means and do not wish to have this function. Pleas helpd

All Replies (4)

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On a Mac, Firefox 4 is a 64 bit application.

Not all plugins support 64 bit and if not then you need to start Firefox in 32 bit mode to use that plugin.

  1. Close Firefox
  2. Open the Applications folder in Finder
  3. Right click or control-click the Firefox.app icon
  4. Select "Get Info"
  5. Select or Deselect "Open in 32-bit mode"
  6. Close the "Firefox Info" window
  7. Restart Firefox
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sorry, can't find Firefox > get info

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You need to open Finder and open the Applications folder in the Finder program.

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The reply was helpful. Solved the "Exchange" based email 32-bit problem. Now I'm wondering what useful functionality I will be losing, or exchanging, for using Microsoft's Exchange for work email.