We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

bookmarks are gone, nothing new installed, checked for double profiles, tried to load the .json backs but none can be loaded by firefox, any other way to fix this?

  • 1 reply
  • 7 have this problem
  • 1 view
  • Last reply by cor-el

more options

firefox 4 has been installed and running smoothly for 3 weeks, no new extensions installed, nothing new installed on windows, did not crash the last time I used it (earlier today)

all configs, passwords and even the searchbox custom searches are gone as well

runnig windows 7

firefox 4 has been installed and running smoothly for 3 weeks, no new extensions installed, nothing new installed on windows, did not crash the last time I used it (earlier today) all configs, passwords and even the searchbox custom searches are gone as well runnig windows 7

Modified by narcoticdream

All Replies (1)

more options

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.