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When I want to send an attachment with an e-mail, the attachment link is not activated. This does not happen when I access my hotmail on Explorer.

  • 3 replies
  • 75 have this problem
  • 2 views
  • Last reply by gwena25

PeterJ39
PeterJ39
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after I go through the usual procedure to send an e-mail, whenever I want to include an attachment, and click on "ATTACHMENT", nothing happens. This does not happen if I access my e-mail with Explorer.

after I go through the usual procedure to send an e-mail, whenever I want to include an attachment, and click on "ATTACHMENT", nothing happens. This does not happen if I access my e-mail with Explorer.

All Replies (3)

silkphoenix
silkphoenix
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Do you have "Microsoft Silverlight" plugin-in installed? If you do, disable it and see if it works for your Hotmail, it did for mine:


Tools > Add-ons and look for "Silverlight" plug-in.

PeterJ39
PeterJ39 Question owner
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Good call silkphoenix, that was the solution!

gwena25
gwena25
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Disabling silverlight worked for me, as well. Thank you very much. Now the silverlight add on needs to be worked on to agree with hotmail as we need to use that add on for a variety of things as we are online.