Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

"Show All History" is blank. History preferences set up correctly.

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by shannonphx

shannonphx
shannonphx
more options

My history is no longer being saved after I upgraded to Firefox 3.6.13. I recently upgraded to 3.6.15 hoping this would solve the problem, but it didn't. I have my history preferences set to "Use custom settings for history." I set up the preferences exactly like the graphic on this page: http://support.mozilla.com/en-US/kb/Enabling%20and%20disabling%20cookies I also checked my about:config page. browser.history_expire_days is set for 180 days. browser.history_expire_days.mirror is set for 180 days. browser.history_expire_days_minimum is set for 90 days. I sure hope someone can help me resolve this. Thanks!

My history is no longer being saved after I upgraded to Firefox 3.6.13. I recently upgraded to 3.6.15 hoping this would solve the problem, but it didn't. I have my history preferences set to "Use custom settings for history." I set up the preferences exactly like the graphic on this page: http://support.mozilla.com/en-US/kb/Enabling%20and%20disabling%20cookies I also checked my about:config page. browser.history_expire_days is set for 180 days. browser.history_expire_days.mirror is set for 180 days. browser.history_expire_days_minimum is set for 90 days. I sure hope someone can help me resolve this. Thanks!

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This can be a problem with the file places.sqlite that stores the bookmarks and the history.

shannonphx
shannonphx Question owner
more options

I was able to find the places.sqlite file. It wasn't locked & from what I could tell, it wasn't damaged. I deleted it anyway. I also deleted the file called places.sqlite-journal. But, it did not fix the problem. So... Now what?

shannonphx
shannonphx Question owner
more options

HELP -- I still need a solution to this problem. Does anybody know how to resolve this? It's imperative that I have access to my browsing history. Thanks, shannonphx