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How do I remove malware/spyware?

  • 2 replies
  • 8 have this problem
  • 4 views
  • Last reply by JudyMorgan

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Mozilla FF 3.6.13 is my browser. 50 emails from my address were sent to Craig's List advertisers when my computer was off. Absolutely no one has access to my computer but me. My gmail account and Craig's List shut me out for abusive and harassing emails. How do I find out what's taken over and delete it? I assume a site I clicked on is responsible; the emails tout a weight loss program and ask the recipient to email me for a link to same.

Mozilla FF 3.6.13 is my browser. 50 emails from my address were sent to Craig's List advertisers when my computer was off. Absolutely no one has access to my computer but me. My gmail account and Craig's List shut me out for abusive and harassing emails. How do I find out what's taken over and delete it? I assume a site I clicked on is responsible; the emails tout a weight loss program and ask the recipient to email me for a link to same.

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I do not wish to be ungracious by posting that your response was unhelpful. It wasn't your response; I simply don't understand the terms used or computer language used. Thank you for your help. Judy