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I cannot connect to Firefox message "can't connect to server at en-us.start3.mozilla.com" I have unninstalled mozilla and reinstalled but the same keeps happening

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  • Last reply by cor-el

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My wife was using the computer on line. A McAffee message came on that said something about a program wanted access to Firefox, she chose to allow it. It seems that it was after this that our connection to Firefox stopped working. I did scan my computer and it came out clean. But now we cannot connect ot Firefox. Even after uninstalling Firefox and then reinstalling it

Can anyone help?

My wife was using the computer on line. A McAffee message came on that said something about a program wanted access to Firefox, she chose to allow it. It seems that it was after this that our connection to Firefox stopped working. I did scan my computer and it came out clean. But now we cannot connect ot Firefox. Even after uninstalling Firefox and then reinstalling it Can anyone help?

Chosen solution

A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.

See Server Not Found - Troubleshoot connection problems and Configure firewalls so that Firefox can access the Internet and http://kb.mozillazine.org/Firewalls

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Chosen Solution

A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.

See Server Not Found - Troubleshoot connection problems and Configure firewalls so that Firefox can access the Internet and http://kb.mozillazine.org/Firewalls

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Big Thank you!

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You're welcome