Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My facebook page has lost all it's photos and yet if I log on with explorer they are all still there? Any ideas?

  • 5 replies
  • 422 have this problem
  • 1 view
  • Last reply by cor-el

more options

Whilst on FB a few days ago the page suddenly reloaded without any pictures although I am unaware of pressing anything in particular. Despite closing down and reopening they have not reappeared. However, when I log in via Explorer on the same computer the normal FB page with photos comes up.

Whilst on FB a few days ago the page suddenly reloaded without any pictures although I am unaware of pressing anything in particular. Despite closing down and reopening they have not reappeared. However, when I log in via Explorer on the same computer the normal FB page with photos comes up.

Chosen solution

With Facebook on display, click on the site identity button (for details on that button see the site identity button article) and then on More Information. This will open up the page info dialog.

First select the Permissions panel, make sure that "Load Images" is set to allow (selecting Use Default should also work)

Next select the Media panel, then click on the first item in the list. Use the down arrow key to scroll through the list. If any item has the option "Block images from (domain name)" selected, de-select the option.

This should hopefully resolve your issue, but also see Fix problems that cause images to not show.

Some add-ons can also block images, for example if you have AdBlock Plus installed, make sure that you have not accidentally created a filter to block the images.

Read this answer in context 👍 25

All Replies (5)

more options

Chosen Solution

With Facebook on display, click on the site identity button (for details on that button see the site identity button article) and then on More Information. This will open up the page info dialog.

First select the Permissions panel, make sure that "Load Images" is set to allow (selecting Use Default should also work)

Next select the Media panel, then click on the first item in the list. Use the down arrow key to scroll through the list. If any item has the option "Block images from (domain name)" selected, de-select the option.

This should hopefully resolve your issue, but also see Fix problems that cause images to not show.

Some add-ons can also block images, for example if you have AdBlock Plus installed, make sure that you have not accidentally created a filter to block the images.

more options

Many thanks Tony - it worked and FB is looking normal again! Cheers

more options

You're welcome

more options

Tried Site Identity ... Didn't work. :(

more options

You can go to Tools > Page Info > Media