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Wrong emails added to a thread

  • 3 replies
  • 0 have this problem
  • Last reply by sfhowes

yankj49
yankj49
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I'm finding threads that include the correct emails for the subject, but also additional emails that do NOT relate to the original subject. How do I pull the other "subjects" from being in the wrong thread and create their own thread. See the highlighted emails in the attached image. Each color represents a separate thread that should stand on its own.

Thanks.

I'm finding threads that include the correct emails for the subject, but also additional emails that do NOT relate to the original subject. How do I pull the other "subjects" from being in the wrong thread and create their own thread. See the highlighted emails in the attached image. Each color represents a separate thread that should stand on its own. Thanks.
Attached screenshots

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sfhowes
sfhowes
  • Top 10 Contributor
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See https://support.mozilla.org/en-US/questions/1474531

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yankj49
yankj49 Question owner
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There has to be a better way then going into evey email and changing its header. Did you look at the image to see the extent of the problem?

Janice

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sfhowes
sfhowes
  • Top 10 Contributor
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If you access the account through webmail and display it in threaded view, is it correct or the same as your picture?

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