Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot see mbox file in thunderbird

  • 1 reply
  • 0 have this problem
  • 18 views
  • Last reply by sfhowes

NewToThis
NewToThis
more options

Hello,

I downloaded Google Takeout file, I was able to see it in my computer. But when I tried to import the mbox file into Thunderbird, it's not showing.

Please help.

Hello, I downloaded Google Takeout file, I was able to see it in my computer. But when I tried to import the mbox file into Thunderbird, it's not showing. Please help.

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
more options

If the file is of the form file.mbox, remove the .mbox extension, then copy it into the Mail/Local Folders location of the profile, with TB closed. Help/More Troubleshooting, Profile Folder, Open Folder, to open the profile in File Explorer. Restart TB and view the folder under Local Folders in the Folder Pane.