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My all passwords and bookmarks are gone.

  • 1 reply
  • 0 have this problem
  • 11 views
  • Last reply by jonzn4SUSE

MaGnatE
MaGnatE
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Hello. I have been using Firefox as primary browser for long time. Today reinstall my firefox because youtube video not playing sound. But after fresh install and synced account but all my savings are gone. Passwords and bookmarks are missing. PLease help me to recover.

Hello. I have been using Firefox as primary browser for long time. Today reinstall my firefox because youtube video not playing sound. But after fresh install and synced account but all my savings are gone. Passwords and bookmarks are missing. PLease help me to recover.

All Replies (1)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Is your data on another device? If not, then your data is gone. Sync is not a backup service. It's designed to allow users to share data across multiple devices and versions of Firefox. see screenshot

Sync is not a backup tool but it is a good sync/transfer/move tool