Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I bought your VPN. Does not install. Does it work with Microsoft Surface Pro X (ARM)?

  • 2 replies
  • 0 have this problem
  • 1 view
  • Last reply by James

colles.cc
colles.cc
more options

I bought your VPN. Does not install. Does it work with Microsoft Surface Pro X (ARM)? If not I need a refund. If it does, I need help installing it. Thank you for your time.

Christopher Colles

I bought your VPN. Does not install. Does it work with Microsoft Surface Pro X (ARM)? If not I need a refund. If it does, I need help installing it. Thank you for your time. Christopher Colles

All Replies (2)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

The product that you refer to is one of our premium products. In order to get premium support from a dedicated agent, please select the product below to submit your question:

James
James
  • Top 25 Contributor
  • Moderator
more options

scrolling down to FAQ on https://www.mozilla.org/products/vpn/ Windows 10/11 (64-bit only) macOS (10.14 and up) Android (version 8 and up) iOS (13.0 and up) Linux (Ubuntu 18.04 and up)

When they say 64-bit only for Windows, they mean 64-bit AMD and Intel CPU's. It would have mentioned ARM if it was compatible.