They will update the GitHub issue with progress updates as and when there are any.

Same / similar issue, but know this is probably an employee access issue.

I submitted two issues for FF iOS and the "synced with Jira task[hyperlinked] shows up. I set up an account at Atlassian, but don't have access.

Is this something just for Mozilla employees or is there a way for me to view the progress?

Thanks!

Just now I have once again experienced this issue, it is my 4th or 5th time when mozilla has deleted all of my tabs, and somehow disabled “restore last session” button, and to be honest it is the last time this browser has let me down. I like it on the computer, even though many sites are having troubles running on mozilla, but this time enough is enough. For about two years this problem is still unsolved, and once again I have lost my progress. If there is a way to get it back, then just send it, if not, admit that it is too hard to make, and there is always a chance that a new update will erase every open tab, and won’t even give a possibility to check what has been closed.

Same happened to me once updated to Firefox for iOS 116.1 (App Store update from 2023-08-09)!

I urgently need my more than 50 open tabs back! Few of them inactive, some in private browsing.

If you unrecoverable lost all my open tabs/data dear Mozilla, this would be the end of using Firefox on iOS. I‘m so damn angry!!!

See https://github.com/mozilla-mobile/firefox-ios/issues/15989

Hi

Thank you for your patience while our developers have been looking into this matter. Please look out for an update to version 116.2 from the App Store that should stop your tabs from disappearing.

Guys it’s not going to be resolved. Like mine, your tabs are gone forever. There’s no fix, no way to recover your tabs, you, like me, are SOL.

Fwiw I jumped through all the hoops - signing up for Jira/ GitHub, finding then uploading my logs, then it was wait wait wait wait. After weeks some “expert” using completely unscientific methods (he used a different device, different iOS, updating to a different version of FireFox) then posts a reply saying he can reproduce the problem so he closes the case!! And adds if I want to pursue this further to open another case. I couldn’t even reply to his lame post because he had closed case! Bottom line: Nothing solved and a total waste of my time and effort.

FireFox is a great browser on a Windows machine but has some serious shortcomings when it comes to iPhones and iPads. Who knows why.

So accept the fact FireFox has lost your tabs. Worse I still haven’t found a way to bookmark all currently open tabs all at once. It appears they have to be bookmarked one at a time. Plus bookmarking a tab is very frustrating. It’s not intuitive on any level.

I still uses FireFox but unfortunately not as much. I’ve switched to Safari. Safari has something it calls Groups”. All currently open tabs can be saved as a Group. You can name a group anything you want. You can also have as many groups as you’d like. You can switch between groups. Switch to any group and all the tabs in that group open automatically.

Tabs in groups can be edited very easily as well. You can Move a tab to any other group. Delete a tab in a group. Copy a tab to another group. And perhaps best of all it saves all open tabs into a group automatically. It simply names the group a number showing the number of tabs you have open at that time. Your tabs never disappear! It’s too bad FireFox for iPhones and iPads doesn’t have anything like this. Save yourself any further frustration(s), and switch over to Safari. It’s a much safer browser when it comes to not losing any of your open tabs.

I am sorry that we have not been able to recover your lost tabs, but this new update should prevent this issue from occurring again.

I've also experienced this issue multiple times since updating to 116.1 (running iOS 16.1.1 on an SE 3). It doesn't matter what tabs I have open; every few times I open the app all of my tabs get wiped with no option to restore my previous session. I have updated to the latest version 116.2 and this issue is still happening. In fact, the most recent event was just now, when I tapped the App Support link in the App Store. I had 10 open tabs that I have been using for a project, and having all of them gone is a huge inconvenience. I'm not about to abandon FF because of one admittedly major bug (Safari and the Chromium-based browsers have too many privacy issues and FF is the only good alternative), but I'd still like this issue solved sooner rather than later.

Thank you for your feedback.

The latest update has wiped my tabs. The Dev team have failed miserably. The lack of restoration options is ridiculous. My history has not been wiped. All tabs, active and inactive, are gone. Lack of reliability is the death of these apps.